FAQ
Questions about care in Smyrna
This is the Smyrna office at 699 S Carter Rd Suite 5. Hours, parking, this team, and what we treat here.
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This Smyrna office
This is Suite 5 off Route 13 — the Saturday-morning Pure Wellness office — not Dupont Highway in Dover and not Ash Boulevard in Middletown. 699 South Carter Road, Suite 5.
Which Pure Wellness office is open Saturday?
Smyrna has Saturday hours from 8:00am to 11:30am. Newark can do Saturday by appointment. Wilmington, Middletown, and Camden are closed weekends unless the desk tells you otherwise.
How do I find Suite 5?
Turn off Route 13 onto South Carter Road. We are in the 699 complex, Suite 5. If the numbering is confusing, call (302) 389-8915 and the front desk will spot you.
Is shockwave in Smyrna?
Yes. Smyrna offers shockwave, acupuncture, massage, and chiropractic — the same bench as Newark, with a three-doctor rotation so you are not stuck if your primary doctor is in treatment.
Which chiropractors work in Smyrna?
Dr. Ken Decker, D.C.; Dr. Mark Mauragas, D.C.; Dr. Shane Hierlmaier, D.C.. Kent County families, Route 13 commuters, workers’ compensation patients with Dr. Mauragas, and people who have been with Dr. Decker for decades.
What towns come to the Smyrna clinic?
Smyrna is the home office for Clayton, Kenton, Cheswold. Route 13 highway commuting and plant-to-home drives through Clayton, Kenton, and Cheswold.
Does the Smyrna clinic publish patient results?
Yes. This office has 211 verified outcomes on ChiropracticResults, with 90% average improvement. Those are documented cases from this clinic, not an average from all five offices.
Cost, insurance, and first visit in Smyrna
How much does a chiropractor in Smyrna, DE cost?
At 699 S Carter Rd Suite 5, a new-patient exam starts at $78 and a consultation is $39. Insurance may lower what you pay. Call (302) 389-8915 to hold a first visit — this price is for care in Smyrna, not a different Pure Wellness office.
Does Pure Wellness Smyrna take insurance?
Yes. The Smyrna desk verifies chiropractic, acupuncture, and massage benefits at no charge before treatment. Most plans, Medicare, Medicaid, auto, and workers’ compensation are seen here. Coverage still depends on your contract — that is why we check.
Do I need a referral for a chiropractor in Smyrna?
Most patients book Smyrna directly. If your HMO wants a referral, we catch it on the insurance check. Bring your card to 699 S Carter Rd Suite 5 or send the member ID through Verify Insurance.
What should I bring to my first visit in Smyrna?
Photo ID, insurance cards, and completed forms from New Patients. First visits at 699 S Carter Rd Suite 5 run 60–90 minutes. Children under 18 need a parent or guardian. If this is a car crash or work injury, say so when you call (302) 389-8915.
Pain and injuries treated in Smyrna
Kent County plant, farm, warehouse, and highway-corridor work. state and plant admin desks that sit the Route 13 stretch all week.
Can a chiropractor in Smyrna help lower back pain?
Yes — that is a core caseload at 699 S Carter Rd Suite 5. We look for the joint, disc, and muscle reason rather than handing over a generic stretch list, which means the first visit is an exam before it is a treatment. Most low back pain here is mechanical and responds; the exam is also how we catch the minority that is not, and refer it on.
Do you treat sciatica in Smyrna?
Yes. Leg pain, tingling, or weakness that tracks with a lumbar or pelvic finding is examined here. Smyrna is set up for chiropractic, acupuncture, massage, spinal decompression, and shockwave, with three doctors rotating so you are not stuck if one is in treatment. Progressive weakness is an exam-now problem, not a wait-and-see answer from a website.
Can I see a chiropractor in Smyrna after a car accident?
Yes. Tell the Smyrna desk it is an auto or work case when you call (302) 389-8915 — those files are billed through a different path than advertised new-patient pricing, and the paperwork is different too. What comes in here is usually workers’ compensation with Dr. Mark Mauragas and long-term spinal files with Dr. Ken Decker. Early documentation matters more in these cases than in any other, so do not wait to see whether it settles.
Do you treat sports and overuse injuries in Smyrna?
Smyrna and Clayton school sports, plus weekend warriors who can only come Saturday morning Book Smyrna if that is closer than a trip upstate.
Services at Smyrna
chiropractic, acupuncture, massage, spinal decompression, and shockwave, with three doctors rotating so you are not stuck if one is in treatment
Does the Smyrna clinic offer acupuncture?
Acupuncture is part of care at 699 S Carter Rd Suite 5 for pain, stress, nerve irritation, and related complaints. A new acupuncture exam and treatment is $135. Ask the Smyrna desk which days it is scheduled.
Can I get a massage at Pure Wellness Smyrna?
Yes. Clinical massage at 699 S Carter Rd Suite 5 supports spasm, sports recovery, and the chiropractic plan — it is not a separate spa. A one-hour licensed massage is $110. Book it with the Smyrna desk at (302) 389-8915.
Still deciding?
Chat and these answers cannot diagnose. An exam at the clinic decides the plan. Book a visit or verify insurance first if coverage is the open question.